Store Policies
Payment Methods:
*LOCAL CUSTOMERS
: We prefer payment of cash, check, or money order payable to
Ecological Babies. If you see something online you’d like
to order, send us an email of the quantity, color, sizes and we’ll
send you an invoice. Then you can pay when you come pick up your
order.
We are excited
to now offer credit card purchases through paypal. However, each
credit card purchase will include an additional fee of 3% of the
total purchase sale, in order to keep costs of actual goods down.
If you are interested in using a credit card to make a purchase,
please contact us for more detailed information.
Special
Orders:
If the item you’d like to purchase is a “special order”
item, you’ll need to prepay before your order is placed.
You won’t, however, be charged shipping costs.
Sales
Tax:
All local purchases and order shipping within Florida will have
a Sales Tax of 7.5%. There is no tax on orders sold or shipped
to addresses outside Florida.
Returns/Exchanges:
Of course, it is our hope that you will be pleased with all of
Ecological Babies’ products. However, if you do need to
make a return here are the necessary requirements:
- Unwashed
& unworn products in perfect condition may be returned or
exchanged within 30 days of purchase. This does NOT include
clearance or closeout as they are final. Please include a brief
note explaining your reason for return, your address, and copy
of original receipt/invoice number.
- You will
receive a full refund for the purchase price (shipping and transaction
fees excluded, if applicable) in the form of payment in which
it was received. Any purchases sent without the receipt will
receive store credit.
- Any items
returned to us in non-sellable condition will be returned to
the purchaser at the purchaser's expense. At this time, we do
not charge a restocking fee.
- If shipping
back, it is recommended that returned products be sent by U.S.
Mail or UPS and insured. We will not be responsible for returned
products lost or damaged during shipping. Return shipping charges
are the customer's responsibility, unless, of course, there
was an error on our part.
Please return to:
Ecological Babies
1117 Beachum Drive
Tallahassee, FL 32301
Shipping/Delivery
Time:
Most orders will ship USPS Ground within 48 business hours. Orders
should arrive within 2-7 days after shipped. Please allow 4-6
weeks for delivery on back-ordered items.
We cannot be responsible for packages once we have given them
to the United States Postal Service. Packages almost always make
it to their destination safely and on time.
Damaged
Goods:
If you find any damaged products after your purchase, please let
us know immediately.
Make any claims within 15 days for a replacement or your money
back.
Privacy
Policy:
We take your privacy and security seriously. Ecological Babies
will never rent, sell, or share your personal information with
any other companies or individuals.
