Thank you for shopping with Ecological Babies!

Save on Shipping with 2 Local Pickup Options!

Local residents may opt to place orders online and use our free local pickup option during the checkout process. To pick up your order in one of our storefront locations (Bookshelf or Just Goods), please select "Store Pick up". To pick it up directly from us in our home offices, please select "Pick up." The order will be ready for pickup soon after your online order during normal business hours (Mon-Fri 9a-5p).

Payment Methods:
*LOCAL CUSTOMERS: We prefer payment of cash, check, or money order payable to Ecological Babies. If you see something online you’d like to order, send us an email of the quantity, color, sizes and we’ll send you an invoice. Then you can pay when you come pick up your order.

All online payments are processed through Paypal. When you checkout, the shopping cart will direct you to Paypal's homepage. If you have a Paypal account, you may sign in at that time and complete your order. You may also choose to process your order without a Paypal account. You will find the option to continue without a Paypal account on the left side of the Paypal homepage. Both options are secure. Following checkout, you will be returned to the baby, naturally website.

Special Orders:
Don’t see a specific product you’re interested of brands we offer? We’d be happy to “special order” your item with no shipping cost on your end. We only require you to prepay for the order.

Sales Tax:
All local purchases and order shipping within Florida will have a Sales Tax of 7.5%. There is no tax on orders sold or shipped to addresses outside Florida.

Returns/Exchanges:
Of course, it is our hope that you will be pleased with all of Ecological Babies’ products. However, if you do need to make a return here are the necessary requirements:

• Unwashed & unworn products in perfect condition may be returned or exchanged within 30 days of purchase. This does NOT include clearance or closeout as they are final. Please include a brief note explaining your reason for return, your address, and copy of original receipt/invoice number.
• You will receive a full refund for the purchase price (shipping and transaction fees excluded, if applicable) in the form of payment in which it was received. Any purchases sent without the receipt will receive store credit.
• Any items returned to us in non-sellable condition will be returned to the purchaser at the purchaser's expense. At this time, we do not charge a restocking fee.
• If shipping back, it is recommended that returned products be sent by U.S. Mail or UPS and insured. We will not be responsible for returned products lost or damaged during shipping. Return shipping charges are the customer's responsibility, unless, of course, there was an error on our part.

Please return to:
Ecological Babies LLC
51793 Whitestable Lane
South Bend, Indiana 46637
www.ecologicalbabies.com
574.275.1235

Shipping/Delivery Time:
Most orders will ship USPS Ground within 24 business hours. Orders should arrive within 2-7 days after shipped. Please allow 4-6 weeks for delivery on back-ordered items.
We cannot be responsible for packages once we have given them to the United States Postal Service. Packages almost always make it to their destination safely and on time.

Damaged Goods:
If you find any damaged products after your purchase, please let us know immediately.
Make any claims within 15 days for a replacement or your money back.

Privacy Policy:
We take your privacy and security seriously. Ecological Babies will never rent, sell, or share your personal information with any other companies or individuals.