you for shopping with Ecological Babies!
on Shipping with 2 Local Pickup
Local residents may
opt to place orders online and use our free local pickup
option during the checkout process. To pick up your order
in one of our storefront locations
(Bookshelf or Just Goods), please select "Store Pick
up". To pick it up directly from us in our home offices,
please select "Pick up." The order will be ready
for pickup soon after your online order during normal business
hours (Mon-Fri 9a-5p).
*LOCAL CUSTOMERS: We prefer payment of cash, check, or money
order payable to Ecological Babies. If you see something
online you’d like to order, send us an email of the
quantity, color, sizes and we’ll send you an invoice.
Then you can pay when you come pick up your order.
All online payments
are processed through Paypal. When you checkout, the shopping
cart will direct you to Paypal's homepage. If you have a
Paypal account, you may sign in at that time and complete
your order. You may also choose to process your order without
a Paypal account. You will find the option to continue without
a Paypal account on the left side of the Paypal homepage.
Both options are secure. Following checkout, you will be
returned to the baby, naturally website.
Don’t see a specific product you’re interested
of brands we offer? We’d be happy to “special
order” your item with no shipping cost on your end.
We only require you to prepay for the order.
All local purchases and order shipping within Florida will
have a Sales Tax of 7.5%. There is no tax on orders sold
or shipped to addresses outside Florida.
Of course, it is our hope that you will be pleased with
all of Ecological Babies’ products. However, if you
do need to make a return here are the necessary requirements:
& unworn products in perfect condition may be returned
or exchanged within 30 days of purchase. This does NOT
include clearance or closeout as they are final. Please
include a brief note explaining your reason for return,
your address, and copy of original receipt/invoice number.
• You will receive a full refund for the purchase
price (shipping and transaction fees excluded, if applicable)
in the form of payment in which it was received. Any purchases
sent without the receipt will receive store credit.
• Any items returned to us in non-sellable condition
will be returned to the purchaser at the purchaser's expense.
At this time, we do not charge a restocking fee.
• If shipping back, it is recommended that returned
products be sent by U.S. Mail or UPS and insured. We will
not be responsible for returned products lost or damaged
during shipping. Return shipping charges are the customer's
responsibility, unless, of course, there was an error
on our part.
Ecological Babies LLC
51793 Whitestable Lane
South Bend, Indiana 46637
Most orders will ship USPS Ground within 24 business hours.
Orders should arrive within 2-7 days after shipped. Please
allow 4-6 weeks for delivery on back-ordered items.
We cannot be responsible for packages once we have given
them to the United States Postal Service. Packages almost
always make it to their destination safely and on time.
If you find any damaged products after your purchase, please
let us know immediately.
Make any claims within 15 days for a replacement or your
We take your privacy and security seriously. Ecological
Babies will never rent, sell, or share your personal information
with any other companies or individuals.